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How-To Guides

How to Send a Legal Notice to a Company in India (With a Template)
Sep 10, 2026 02:29 AM
How-To Guides

How to Send a Legal Notice to a Company in India (With a Template)

Not mandatory before a consumer complaint, but cheap and often decisive. What the notice must contain, how to send it so service can be proved, a full template you can adapt, and what to do when it is refused or ignored. [Read more...]
Is a "No Refund, No Return" Policy Legal in India?
Sep 10, 2026 02:29 AM
How-To Guides

Is a "No Refund, No Return" Policy Legal in India?

Enforceable for a change of mind, unenforceable against a defect. The sections that do the work, what the 2020 e-commerce rules add, where a no-return policy genuinely holds, and how to phrase the demand so it gets read. [Read more...]
Where to Complain in India: The Right Forum for 20 Common Problems
Sep 10, 2026 02:29 AM
How-To Guides

Where to Complain in India: The Right Forum for 20 Common Problems

One routing table for twenty situations - fraud to 1930, shopping to 1915 and e-Daakhil, bank to the RBI Ombudsman, insurance to IRDAI, telecom to TRAI, data to the DPDP Board - plus why the order you escalate in matters. [Read more...]
How Long Do You Have to File a Consumer Complaint in India?
Sep 10, 2026 02:29 AM
How-To Guides

How Long Do You Have to File a Consumer Complaint in India?

Two years from the cause of action under section 69, and the condonation exception that saves a late filing. When the clock actually starts, what does not extend it, and every other deadline that runs in a consumer dispute. [Read more...]
What Does It Cost to File a Consumer Case in India? Fees and Jurisdiction, 2026
Sep 10, 2026 02:29 AM
How-To Guides

What Does It Cost to File a Consumer Case in India? Fees and Jurisdiction, 2026

Money decides which commission hears you; geography decides where you may file - and since 2019 that includes where you live. Full fee slabs, the Rs 50 lakh and Rs 2 crore limits, appeal deadlines and the 50 per cent pre-deposit. [Read more...]
How to File a Consumer Complaint Online in India: The e-Daakhil Walkthrough
Sep 10, 2026 02:29 AM
How-To Guides

How to File a Consumer Complaint Online in India: The e-Daakhil Walkthrough

Register, file, pay, track. The full e-Daakhil sequence, the documents to assemble first, the fee slabs (nil up to Rs 5 lakh), why you may file in your own district, and the six mistakes that get a filing returned. [Read more...]
Can You Trust Online Reviews in 2026? How to Read Them Properly
Sep 08, 2026 09:34 AM
How-To Guides

Can You Trust Online Reviews in 2026? How to Read Them Properly

Generative text removed the last cost of faking a review, so stylistic tells no longer work. The four questions that do — distribution, date clustering, checkable detail, repeated failure modes — and the signals that are weaker than people think. [Read more...]
How to Get Your Money Back: Chargeback vs UPI Dispute vs Consumer Court
Sep 08, 2026 09:34 AM
How-To Guides

How to Get Your Money Back: Chargeback vs UPI Dispute vs Consumer Court

Four routes to a refund in India, compared on who decides, how long it takes and what it costs. Why there is no chargeback on UPI, what e-Daakhil actually is, and a ten-second guide to picking the right route for how you paid. [Read more...]
Dark Patterns Are Banned in India: All 13 Listed Practices, Explained
Sep 08, 2026 09:34 AM
How-To Guides

Dark Patterns Are Banned in India: All 13 Listed Practices, Explained

India notified the CCPA Dark Patterns Guidelines on 30 November 2023. All thirteen banned practices — false urgency, basket sneaking, drip pricing, subscription trap and the rest — in plain language, with how to complain. [Read more...]
Scammed by an Online Seller? What to Do in the First 24 Hours (India)
Sep 08, 2026 09:34 AM
How-To Guides

Scammed by an Online Seller? What to Do in the First 24 Hours (India)

Call 1930, file at cybercrime.gov.in, tell your bank in writing. The RBI limited-liability clock, why 3 working days matters, the difference between an unauthorised debit and being deceived, and the follow-on "recovery" scam to ignore. [Read more...]
How to Research Any Indian Company Before You Buy: 7 Free Public Sources
Sep 08, 2026 09:34 AM
How-To Guides

How to Research Any Indian Company Before You Buy: 7 Free Public Sources

MCA master data, GST taxpayer search, WHOIS, app-store developer records, EPFO, the mandatory e-commerce disclosures and off-site discussion. Ten minutes, no login, no paid tool — and what each result actually means. [Read more...]
Is This Website Legit? The 14-Point Check You Can Do in 5 Minutes (India, 2026)
Sep 08, 2026 09:34 AM
How-To Guides

Is This Website Legit? The 14-Point Check You Can Do in 5 Minutes (India, 2026)

The padlock proves nothing. Fourteen checks ranked by how hard each is to fake — registered entity, GSTIN, grievance officer, who actually receives your payment — plus the six red flags that should end a transaction on the spot. [Read more...]
IS 19000:2022 Explained: India's Standard for Online Consumer Reviews
Sep 01, 2026 09:28 AM
How-To Guides

IS 19000:2022 Explained: India's Standard for Online Consumer Reviews

India has a published standard for online reviews, effective 25 November 2022 and adapted from ISO 20488:2018. What it requires on collection, moderation and publication — and why voluntary still matters. [Read more...]
How to Respond to a Negative Review: 7 Templates That Actually Work
Sep 01, 2026 09:28 AM
How-To Guides

How to Respond to a Negative Review: 7 Templates That Actually Work

Reply within 48 hours, in public, once. The four-part structure, seven copy-ready templates for every situation, and the six mistakes that turn one bad review into a worse thread. [Read more...]
How to Get a Fake Review Removed in India: The Actual Process
Sep 01, 2026 09:28 AM
How-To Guides

How to Get a Fake Review Removed in India: The Actual Process

You cannot remove a review for being negative — only for breaching a published policy. The 8 removal categories ranked by success rate, the step-by-step escalation path, and what to write in the report. [Read more...]

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