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How-To Guides

Paid a Personal UPI ID or Bank Account for an Online Order and Got Nothing: What to Do
Oct 20, 2026 09:36 AM
How-To Guides

Paid a Personal UPI ID or Bank Account for an Online Order and Got Nothing: What to Do

Call 1930 and file at cybercrime.gov.in within the hour. RBI limited-liability rules cover unauthorised transactions, not payments you made yourself; what the 2027 directions change, the ombudsman clock and what not to do. [Read more...]
What an Online Store Must Legally Disclose in India (E-Commerce Rules 2020) and How to Check
Oct 20, 2026 09:36 AM
How-To Guides

What an Online Store Must Legally Disclose in India (E-Commerce Rules 2020) and How to Check

Rule 4(2) of the E-Commerce Rules 2020 requires legal name, addresses and grievance officer details, plus return, refund and price terms. Legal Metrology listing declarations, the 2027 changes and a five-minute check. [Read more...]
Parcel Arrived Empty, Wrong or Damaged in India: Unboxing Video, Refusing Delivery and Who Is Liable
Oct 20, 2026 09:36 AM
How-To Guides

Parcel Arrived Empty, Wrong or Damaged in India: Unboxing Video, Refusing Delivery and Who Is Liable

Film the opening in one take, photograph the label, tell the seller the same day and claim from the seller, not the courier. Sale of Goods Act sections 41 to 43, Carriage by Road Act limits, and the complaint steps in order. [Read more...]
Cash on Delivery or Prepaid: Which Is Safer in India, and What Are Your Refund Rights?
Oct 20, 2026 09:36 AM
How-To Guides

Cash on Delivery or Prepaid: Which Is Safer in India, and What Are Your Refund Rights?

COD protects against non-delivery; a card via a licensed gateway protects after a bad delivery; a transfer to a person protects least. Refund rights do not depend on payment mode. Includes RBI aggregator rules and the Rs 2 lakh cash limit. [Read more...]
Dropshipping Store Scam Signs in India: Slow Delivery, Fake Tracking and What to Do
Oct 20, 2026 09:36 AM
How-To Guides

Dropshipping Store Scam Signs in India: Slow Delivery, Fake Tracking and What to Do

Dropshipping is not banned, but late parcels, tracking that fails and goods unlike the ad are not excused by it. Warning signs, how E-Commerce Rules 6(3) and 7(4) treat late delivery, and chargeback vs UPI vs e-Jagriti. [Read more...]
Is an Instagram or WhatsApp Seller Legit? How to Check Before You Pay in India
Oct 20, 2026 09:36 AM
How-To Guides

Is an Instagram or WhatsApp Seller Legit? How to Check Before You Pay in India

No single sign proves a social seller is genuine, but ten minutes of checks help: what About this account shows, what a GSTIN or Udyam number proves, why the payee name matters, reverse image search and what to get in writing. [Read more...]
Misleading Ads, Fake Sale Prices and Influencer Endorsements in India: How to Complain
Oct 13, 2026 09:47 AM
How-To Guides

Misleading Ads, Fake Sale Prices and Influencer Endorsements in India: How to Complain

CCPA can fine a manufacturer or endorser up to Rs 10 lakh and ban an endorser for a year (section 21). The 2022 ad guidelines, influencer disclosure, fake discount prices, how to complain via GAMA or 1915, and what you can claim. [Read more...]
Charged More Than MRP in India? Convenience Fees and Hidden Charges Explained
Oct 13, 2026 09:47 AM
How-To Guides

Charged More Than MRP in India? Convenience Fees and Hidden Charges Explained

Rule 18(2) of the Packaged Commodities Rules bars selling above MRP, which includes all taxes. Penalties after the May 2026 Legal Metrology amendment, how convenience and platform fees are treated, and where to complain. [Read more...]
Bought a Fake or Counterfeit Product Online in India? Refund, Reporting and Your Rights
Oct 13, 2026 09:47 AM
How-To Guides

Bought a Fake or Counterfeit Product Online in India? Refund, Reporting and Your Rights

Rule 6(3) of the E-Commerce Rules bars sellers refusing refunds on spurious goods. How to verify an ISI mark, CRS R-number or HUID in BIS Care, what BIS Act and Trade Marks Act penalties apply, and how to report and recover your money. [Read more...]
Coaching or Edtech Course Refund in India: What the Rules Actually Say
Oct 13, 2026 09:47 AM
How-To Guides

Coaching or Edtech Course Refund in India: What the Rules Actually Say

The Ministry of Education's 2024 guidelines say pro-rata refund within 10 days, but are a model for States to adopt. What binds everywhere: the CCPA's 2024 coaching-ad guidelines and the Consumer Protection Act. What to do if refused. [Read more...]
Defective Product in India: Replacement, Refund, Repair or Compensation?
Oct 13, 2026 09:47 AM
How-To Guides

Defective Product in India: Replacement, Refund, Repair or Compensation?

Section 39 of the Consumer Protection Act, 2019 lets a Commission order repair, replacement, refund and compensation. What counts as a defect, warranty vs guarantee, who is liable (seller, manufacturer, marketplace) and the steps to take. [Read more...]
How to Cancel a Subscription and Stop an Auto-Debit in India (UPI AutoPay and Cards)
Oct 13, 2026 09:47 AM
How-To Guides

How to Cancel a Subscription and Stop an Auto-Debit in India (UPI AutoPay and Cards)

RBI's 2026 e-mandate rules give you a 24-hour pre-debit notice and the right to opt out or withdraw any mandate. How to stop UPI AutoPay or a card auto-debit, and what to do when a merchant keeps charging after you cancel. [Read more...]
Is a Crypto Exchange Legal in India? How to Check One
Oct 12, 2026 02:55 AM
How-To Guides

Is a Crypto Exchange Legal in India? How to Check One

Crypto is not banned, but no regulator licenses exchanges. The only registration is with FIU-IND under PMLA, and the Government says it is not a licence or endorsement. How to check, plus the 30% tax and 1% TDS rules. [Read more...]
Fake Job Offer and Task Scams on Telegram and WhatsApp in India
Oct 12, 2026 02:55 AM
How-To Guides

Fake Job Offer and Task Scams on Telegram and WhatsApp in India

Part-time task scams pay a little, then demand deposits to unlock earnings. What to do if you paid, how to verify an employer on MCA and EPFO, the NCS no-fee rule, MEA advice on overseas jobs, and where to report. [Read more...]
Fake Customer Care Number Scam in India: What to Do Right Now
Oct 12, 2026 02:55 AM
How-To Guides

Fake Customer Care Number Scam in India: What to Do Right Now

RBI warns that contact numbers on search engines may be fraudulent. If you shared an OTP or installed a screen-sharing app: block the card via the official number, call 1930, report at cybercrime.gov.in, and use Chakshu on Sanchar Saathi. [Read more...]

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