Yes — Ajio is a genuine, safe and reliable place to shop. Ajio (ajio.com) is owned by Reliance Retail, one of India's largest retail groups, so it is not a scam or a grey-market reseller. Across 195 verified user reviews on 7review, Ajio holds an average rating of 3.5 out of 5 — a dependable mid-tier fashion platform with strong brand catalogues and a few delivery-and-returns caveats.
Does Ajio sell original or fake products?
Ajio sells original, brand-authorised products. Because it is run by Reliance Retail and stocks both its own labels and official brand partnerships (Puma, Levi's, Jack & Jones, Nike and more), counterfeits are rare compared with open marketplaces. The most common authenticity complaint is occasional sizing or colour mismatch versus the photos, not fakes.
What do real reviewers complain about?
- Returns & reverse pickup delays — the most-mentioned issue; pickups can take several days in non-metro pincodes.
- Refund timing — refunds are processed but a minority of reviewers report 5–10 day waits to bank accounts.
- Stock and cancellations — occasional order cancellations when a size sells out after checkout.
Reviewers consistently praise genuine branded stock, frequent discounts, AJIO-exclusive labels, and good metro-city delivery speed.
Is Ajio safe for payments and personal data?
Yes. Ajio uses secure, PCI-DSS-compliant checkout and supports UPI, cards, net banking, wallets and cash on delivery. Prefer UPI or card over COD — digital payments get refunded far faster than COD reversals.
Ajio vs Myntra — which is safer?
Both are genuine and backed by large groups (Ajio by Reliance, Myntra by Flipkart/Walmart). Myntra has a wider brand selection and faster returns in many cities; Ajio often wins on price and exclusive street/contemporary labels. Neither has a counterfeit problem at the platform level.
The verdict
Ajio is genuine and safe. Buy with confidence, choose UPI/card for faster refunds, and read return windows before ordering footwear or fitted clothing. See the full, continuously updated Ajio reviews on 7review before checkout.
Frequently Asked Questions
Is Ajio a genuine website?
Yes. Ajio is owned and operated by Reliance Retail, a registered Indian retail company. It sells original, brand-authorised products and is a legitimate, safe shopping platform.
Does Ajio give refunds for returns?
Yes. Ajio accepts returns within its stated return window (typically 7–15 days depending on category) and refunds to the original payment method or as Ajio Wallet credit. UPI/card refunds are faster than COD reversals.
What is Ajio's rating on 7review?
Ajio has an average rating of 3.5 out of 5 based on 195 verified user reviews on 7review as of 2026.
Are Ajio products original?
Yes. Ajio stocks original products from its own labels and official brand partners. Counterfeits are rare; the main complaints are about sizing or fit rather than authenticity.
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